Privacy Policy

Privacy Policy

com.cric360.app  ·  Android Application

Effective: 20 May 2025 Last Updated: 20 May 2025 DPDP Act 2023 Compliant Google Play Store

1 Introduction

Cric360AI ("we", "our", or "us") is a real-time cricket scoring, tournament management, and player analytics mobile application. This Privacy Policy describes how we collect, use, store, share, and protect your personal data when you use the Cric360AI app on Android.

By registering or using the app, you agree to the collection and use of your information as described in this policy.

2 Information We Collect

2.1 Account & Identity Information
DataPurposeMandatory
Mobile phone numberOTP-based authentication — primary account identifierYes
Full namePersonalise your account and player profileYes
Email addressAccount recovery and notificationsOptional
Date of birthAge-group eligibility for tournamentsYes (player profile)
GenderTournament category assignmentsYes (player profile)
2.2 Government Identity Documents
DataPurposeWhen Collected
Aadhaar ID numberPlayer identity verification (KYC)During player profile setup
Aadhaar card imageKYC document uploadDuring player profile setup
Parent / guardian Aadhaar imageVerification for players under 18If player is a minor
Note: Aadhaar data is collected solely for identity verification as required by cricket associations. It is transmitted over HTTPS to our secure backend and is never shared with third parties for commercial purposes. We comply with the Aadhaar Act, 2016 and applicable UIDAI guidelines.
2.3 Profile & Sporting Information
DataPurpose
Profile photographDisplayed on your player profile card
Playing role (batsman, bowler, all-rounder, etc.)Team selection and player analytics
Batting / bowling styleMatch statistics and analytics
Academy / district associationTournament and team management
2.4 Supporting Documents
DocumentPurpose
Right-to-play documentPlayer eligibility verification by district association
Birth certificateAge-group eligibility verification
2.5 Match & Scoring Data

We collect ball-by-ball match data including runs, extras, wicket events, and shot positions (wagon wheel). This data is linked to player profiles to generate career statistics and AI-powered performance insights.

2.6 Payment Information

We facilitate platform fee payments via Razorpay. We do not store your card number, CVV, or bank account details. Payment transactions are processed by Razorpay under their own Privacy Policy. We store only the payment status, transaction reference ID, and the selected package details.

2.7 Device & Technical Information

We collect the following automatically when you use the app:

We do NOT collect precise GPS location, device contacts, call logs, or SMS content.

3 How We Use Your Information

PurposeLegal Basis
Account creation and OTP-based authenticationContractual necessity
Displaying your player profile to team managers and selectorsConsent (you create the profile)
Generating AI-powered performance analyticsContractual necessity / Consent
Enabling tournament organisers to manage squads and fixturesContractual necessity
Verifying player identity and eligibilityLegal obligation (association rules)
Processing platform fee payments via RazorpayContractual necessity
Improving app stability via crash reportsLegitimate interest
Sending important service notifications (OTP, payment status)Contractual necessity
We do NOT use your data for targeted advertising or sell your data to third-party advertisers.

4 Permissions We Request

Android PermissionReason
INTERNETCommunicate with the Cric360AI backend API
CAMERATake profile photos and document scans in-app
READ_MEDIA_IMAGES (Android 13+)Select photos from your gallery
READ_EXTERNAL_STORAGE (Android < 13)Select files and documents from your device
VIBRATEHaptic feedback for scoring actions
All permissions are requested at runtime. You may deny any permission; however, denying CAMERA or storage permissions will prevent photo upload features from working.

5 Data Sharing

We share your data only in the following limited circumstances:

RecipientData SharedReason
Cricket district associations and tournament organisersPlayer profile, eligibility documentsPlayer registration and team selection
Razorpay (payment processor)Payment initiation requestPlatform fee collection
Microsoft Azure (cloud hosting)All app data (encrypted at rest)Backend infrastructure (cric360-api.azurewebsites.net)
Law enforcement / regulatory authoritiesAs required by lawLegal obligation or court order
We do not sell, rent, or license your personal data to any third party for marketing purposes.

6 Data Retention

Data TypeRetention Period
Account and player profile dataUntil you delete your account, or 3 years of inactivity, whichever comes first
Aadhaar documents and KYC imagesFor the duration of your active player registration; deleted within 90 days of account deletion
Match and scoring dataIndefinitely (forms part of the permanent match record; anonymised on account deletion)
Payment transaction references7 years (financial record-keeping requirements)
Crash logs and network logs30 days

7 Data Security

Despite these measures, no transmission over the internet is 100% secure. We encourage you to use a device PIN/biometric lock.

8 Children and Minors

The Cric360AI app is used by players of all age groups, including minors. If a player is under 18 years of age:

If you believe we have inadvertently collected data from a child under 13 without consent, please contact us immediately at ai.cric360@gmail.com and we will delete it promptly.

9 Your Rights

Under the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws, you have the following rights:

RightDescriptionHow to Exercise
AccessObtain a copy of your personal dataContact us at the email below
CorrectionCorrect inaccurate or incomplete dataEdit your profile in-app or contact us
ErasureRequest deletion of your account and personal data→ Delete My Account
Grievance RedressalRaise a complaint about data processingContact our Grievance Officer (Section 10)
Withdraw ConsentWithdraw consent where processing is consent-basedContact us; note this may affect certain features

We will respond to all valid requests within 30 days.

10 Grievance Officer

In accordance with the Information Technology Act, 2000 and the DPDP Act, 2023, we have appointed a Grievance Officer:

⚖️
Cric360AI Team ai.cric360@gmail.com Response time: Within 30 days of receipt of the grievance

11 Third-Party Services

The app integrates the following third-party services that operate under their own privacy policies:

ServicePurposePrivacy Policy
RazorpayPayment processingrazorpay.com/privacy
Microsoft AzureCloud hosting and storageprivacy.microsoft.com

12 Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

  1. Update the "Last Updated" date at the top of this document.
  2. Display an in-app notification on first launch after the update.

Continued use of the app after changes are posted constitutes your acceptance of the revised policy.

13 Contact Us

For any questions, data requests, or concerns about this Privacy Policy, please contact:

✉️
Cric360AI Support ai.cric360@gmail.com App: Cric360AI (com.cric360.app)